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New Performance Evaluation


A. Grooming & Uniform Section Avg: 0
Correct uniform pieces (proper size, ironed, good condition)

Hygiene: head to toe, no strong/foul odor, short nails

Professional & hygienic hair/makeup

Spotless, closed-toe footwear

Masks/Gloves practiced while treating patient

B. Professionalism Section Avg: 0
On-time arrival (on/before assigned schedule)

Break & return discipline

Absence management (freq/type, proper filing & notice)

Schedule reliability (honors assigned shift)

Consistent, acceptable attendance behavior

C. Customer Care & Communication Section Avg: 0
Warm greeting; avoids negative remarks; handles feedback gracefully

Accurate info; avoids medical jargon; ensures client understanding

Attends to concerns & follows up when necessary

Active listening; shows concern & understanding

Product knowledge on services/promos/procedures/product

D. Sales Performance / Patient Engagement Section Avg: 0
Responds accurately & confidently to inquiries

Accurate & efficient performance of procedures

Proper use & application of medicines

Effectively persuades/attracts to result in sales

Confident to recommend & sell treatment/package/product

Focused on patient care & treatment

Respectful, clear communication; maintains privacy

E. Teamwork & Accountability Section Avg: 0
Communicates clearly with co-workers

Contributes to discussions & problem solving

Handles conflicts constructively; seeks resolution

Professional, cooperative; follows chain of command

Willingly assists & supports co-workers

F. Initiative & Problem Solving Section Avg: 0
Proactiveness: suggests improvements; prepares for peak ops; updates forms

Handles patient complaints professionally & calmly

Decision making under issues; calm & logical

Accountability: admits mistakes & prevents recurrence

Creativity: new processes for efficiency/cost

Adaptability under pressure (delays/issues/staff shortage)

Overall Average: 0.00
Rate each item 1–5 (1 = Poor, 5 = Excellent).
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